Reference

Terms That Cover Your depo62 Account

These terms set out what you agree to when you open and use a depo62 account, including how we handle wallet deposits through DANA, OVO, and GoPay, and what applies in Indonesia where local law permits.

Applies to all account holdersCovers DANA, OVO, GoPay depositsSubject to local law and eligible regionsUpdated when policy changesContact support for any clause questions
depo62 Terms That Cover Your depo62 Account
HOW WE OPERATE

How depo62 Handles Your Account and Data

Our approach to account security, data handling, and terms enforcement follows consistent internal standards. We do not sell your account data to third parties. Wallet details linked to DANA, OVO, or GoPay are used only to process your transactions and verify withdrawal requests. Account retention and closure rights are described in these terms, and you may request account data or closure through support at any time.

Data Handling

We store account data only as long as needed to operate your account and comply with applicable obligations. You can request a summary of stored data via support.

Account Security

Login uses OTP verification tied to your registered mobile number. Never share your OTP or password — we will never ask for them through chat or email.

Wallet Verification

Withdrawal requests are verified against the wallet name registered to your account. DANA, OVO, and GoPay names must match your depo62 account name exactly.

Terms Change Requests

If you believe a term has been applied incorrectly to your account, submit a written query via email or live chat and we will review it and respond in writing.

TERMS CONTACT

Reach Us About Any Terms Question

If a clause is unclear or you want to flag a concern about how these terms apply to your account, our support team handles those queries directly. You can reach us through live chat inside the account dashboard, by email, or through our social messaging channel. We aim to respond to terms-related questions with a written answer so you have a record of the clarification.

Team online

Live Chat

Access live chat from your account dashboard. It's the quickest path to a written answer on any clause or account-specific terms question.

Email Support

Send a detailed query to our support email address. We respond in writing so you have a clear record of how a specific term applies to your account.

Social Messaging

Reach us through our official social messaging channel for shorter terms questions. For account-sensitive matters, we'll move the conversation to a secure channel.

Common Questions About These Terms

These are the questions we get most often about how the terms apply in practice — covering account eligibility, wallet rules, what happens when terms change, and how to raise a dispute.

The core account terms apply equally regardless of whether you deposit via DANA, OVO, or GoPay. Each wallet provider also has its own conditions that sit alongside ours.

You may close your account before the updated terms take effect by contacting support. Continued use of the account after the effective date counts as acceptance of the revised terms.

No. These terms permit one account per person. Duplicate accounts may be suspended without prior notice, and any associated balance may be withheld pending a review.

Contact support via live chat or email with your account details. We will provide a summary of the data stored against your registered account within a reasonable timeframe.

Submit a written query through live chat or email. Include your account ID and the specific clause in question. We review each case and reply in writing with our position.

Access depends on local law and is available only where local law permits. We recommend checking your local eligibility before opening an account or placing any bets.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.