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What You Agree to When You Use depo62

Before you open an account or connect your DANA, OVO, or GoPay wallet, these are the terms that govern how we operate and what we expect from each other. Availability depends on local law and is only valid where eligible under your region.

Account TermsJurisdiction ConditionsDANA, OVO, GoPay PolicyData HandlingAccount Eligibility
depo62 What You Agree to When You Use depo62
HOW WE HANDLE YOUR DATA

Account Security, Data Retention, and Your Rights

Your account and the data tied to it — including your DANA, OVO, or GoPay transaction history and session records — are held under our standard data handling practices. We do not sell personal account data to third parties, and access to your records internally is limited to what is needed to operate and verify your account. You have the right to request what data we hold and to ask for corrections if any record is inaccurate.

Cookie Policy We use cookies to maintain your login session and remember account preferences. You can adjust cookie settings in your browser, though some site functions depend on session cookies to work correctly.
Data Retention Account data, including payment references linked to DANA, OVO, and GoPay, is retained for as long as your account is active and for a period after closure as required by our operational obligations.
Account Security Your account is protected by a verified login flow that includes OTP confirmation. If you suspect unauthorised access, contact support immediately through live chat or email to lock the account.
Requesting Changes To update personal details, request data deletion, or dispute a transaction record, submit a written request via email or through the Account Help Centre. We handle each request individually.
POLICY CONTACT PATHS

How to Reach Us About Legal or Account Queries

If any part of these terms is unclear, or if you need to raise a concern about your account, payment records, or data held by us, our support team is reachable through the channels below. Response times vary, but legal and account policy queries are handled separately from general gameplay support to keep things moving.

Team online

Live Chat

Open the chat window from any page on depo62. Available for account queries, payment disputes, and questions about how your data is handled under these terms.

Email Support

Send a written query to our support address for policy-related requests, including data access or account suspension concerns. We respond in writing for record-keeping.

Account Help Centre

Log in to your account and navigate to the Help section to submit a formal request about legal terms, wallet verification, or account closure directly from your dashboard.

Common Questions About Our Terms and Policies

These questions cover the points we hear most often about account eligibility, data rights, and how our legal terms interact with wallet payments and account access in Indonesia.

They apply to anyone who opens an account on depo62 and uses it from Indonesia. Access depends on local law; it is your responsibility to confirm eligibility in your region before registering.

No. Every payment method connected to your account must belong to you. Using another person's DANA, OVO, or GoPay wallet is a breach of our account terms and may result in your account being suspended.

We hold your registration details, session records, and payment references, including transactions through DANA, OVO, and GoPay. You can request a summary by contacting support through email or the Account Help Centre.

Submit a written request via email or through the Account Help Centre once logged in. We review each request individually and respond in writing so there is a clear record of the outcome.

Account data, including wallet transaction references, is retained for a defined period after closure in line with our operational obligations. It is not shared with third parties after the account is closed.

Terms are updated periodically. The version published at depo62 is always current. Continuing to use the platform after a published update means you have accepted the revised terms.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.